Our work is focused on system level change.  We are developing whole school (agency) approaches to dealing with painful conflict.  From preventative community building practices that borrow from circle practice and ropes course type activities.  We have developed tools and approaches to the middle level harm.  These tools are challenging and are often tailored to the particular school or classroom.  These tools seek to address minor disruptive behavior in an effective way that engages youth and teachers.  Finally we use the traditional Restorative Conferencing for the most severe cases of harm.